TERMS AND CONDITIONS
● Free cancellation more than 7 days prior to the safari departure.
● 50 % charge of the total amount when cancellation is made 7-3 days prior to the safari departure.
● 100 % charge of the total amount when cancellation is made less than 3 days prior the safari departure or at no show.
● Cancellations will be made to firstname.lastname@example.org
Changes to the reservation made shall be requested by email to email@example.com and must be approved by Porovaara personnel to become valid.
In terms of pricing, persons in the age of 3-17 are considered children and persons in the age of 17+ are considered as adults. The given prices include VAT according to the Taxation Laws and Regulations of Finland. Porovaara reserves the right to change the prices.
Neither Party shall be held liable for any default, damage or loss due to a condition force majeure or to unreasonable impairment of the party’s operations due to a similar cause (including but not limited to war, pandemic, strike, weather, lack of snow, or other natural condition etc.). If encountered a force majeure condition, the Party shall immediately notify the other Party in writing thereof, and shall keep the other party fully informed of the continuance of the force majeure condition and of any relevant change of circumstances whilst such force majeure continues. When encountered a force majeure conditions Parties shall also take all reasonable steps available to it to minimize the effects of the force majeure on the performance of their obligations under this contractual relationship.
Porovaara shall exercise pro-activity, contingency, due diligence and appropriate health and safety measures in accordance with the laws and regulations of Finland and Finnish standards of recommended practices of program services at all times when delivering offered services under these terms and conditions.
Porovaara may only be held liable for personal injuries or material damage arising from accidents that have happened during the delivery of the offered services and which are caused by negligence of the Porovaara or its employees or by the provision of faulty equipment. Porovaara is not liable for any accidental damage or injury which has to be indemnified under the travel insurance of a customer. Personal travel insurance is always highly recommended. In case the Consumer is having any illnesses or disabilities (for instance heart disease, asthma, diabetes, epilepsy, back or hip problems) that could affect his/her ability to take part in the Services, or if she is pregnant, she/he should prior to participating any Services consult medical experts about her/his ability to participate in the Service in question. Should the Consumer have an illnesses or disability of this nature, he/she acknowledges that he/she participates in the Service at his/her own risk.
Applicable Law and Jurisdiction
These terms and conditions shall be governed by and construed in accordance with the Finnish Law. The Finnish Courts shall have the exclusive jurisdiction to settle any dispute, controversy or claim related to such a demand. The District Court of Lapland (in Finnish: Lapin Käräjäoikeus), placed in Rovaniemi, shall be the court of first instance.
Payment Service Provider
Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For reclamations, please contact the website the payment was made to.
Phone: +358 207 181 830
Business ID 2122839-7